User Experience Design Faculty

Learn more about Kent State.

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Aaron Rosenberg, M.S.

Part-Time Faculty

arosenb2@kent.edu

User Experience Design

Aaron Rosenberg is a 2010 graduate of the IAKM program. Aaron worked as student lab manager of ScanPath from 2006-08, helping university departments as well as major clients such as EBSCO redesign their sites to be more effective. Aaron was a user experience product analyst for American Greetings Corp., where he conducted user research and made design recommendations to help AG integrate its newly purchased sites Photoworks.com and Webshots.com into its corporate family design.

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Adam Polansky

Part-Time Faculty

apolans1@kent.edu

User Experience Design

Adam has been working in the UX community since 1997 when he took a job with a small web boutique. Since, he has remained busy providing the groundwork for some large-scale and famously branded sites. His myriad experiences culminated in his fitting right in to the world of user experience design. He has participated and served in several professional communities and is an active speaker and lecturer. Adam is also a contributing author to “Usability Success Stories – How Organizations Improve by Making Easier-To-Use Software and Websites”. Currently he is the UX Director of Information Architecture & Usability at Travelocity.

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Ben Woods, M.S

Part-Time Faculty

dwoods4@kent.edu

User Experience Design

Since 1999 Ben has been focused on enhancing user experiences. From Fortune 500 companies to medium sized manufacturing companies, non-profits and sole-proprietorships, Ben has worked with all kinds of organization. As an Experience Design professional, he collaborates with IT, marketing and communications professionals to deliver the best experiences for customers. As an instructor, Ben works to make complex concepts applicable to students’ work and experience.

Ben is a member of Northeast Ohio UPA, Information Architecture Institute and has given presentations on user experience issues to various audiences including the Internet User Experience Conference (Ann Arbor), Northeast Ohio UPA, Tri-C and Kent State University. His primary research foci include: Information Architecture, Usability Research, navigation systems and ubiquitous computing.

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David B. Robins, Ph.D.

Associate Professor and UXD Concentration Coordinator

drobins@kent.edu

330-672-5852

School of Library and Information Science

User Experience Design

Dr. Robins is an Associate Professor in the Interdisciplinary Program in Information Architecture and Knowledge Management at Kent State University. His research interest is in the area of User Experience, specifically information architecture and usability. He is interested in problems of navigation, labeling (vocabulary), aesthetics, and searching. He has taught courses in information design, information architecture, usability and content management systems. He earned an undergraduate degree from Colorado State University (Bachelor of Fine Arts), a Master of Science (Library Science) from the University of North Texas, and a Ph.D. in Information Science from the University of North Texas.

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Hilary Marsh

Part-Time Faculty

hmarsh5@kent.edu

User Experience Design

Hilary Marsh is the founder and Chief Content and Digital Strategist of Content Company. She has extensive expertise in content strategy, content management, and web operations, leading multidisciplinary digital projects spanning web, social media, and e-communications for associations, nonprofits, and corporations in multiple industries.

An experienced strategic communicator, Hilary has created digital strategies, developed content strategies and management plans, managed social media guidelines and channels, built e-newsletter programs, written digital content, helped organizations choose content management systems, and more. She has also taught web content and information architecture courses at the University of Chicago.

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Laura Creekmore

Part-Time Faculty

lcreekmo@kent.edu

User Experience Design

Laura is president of Creek Content, a consultancy focused on content strategy and information architecture for organizations in highly regulated fields like health care and financial services. Recent Creek Content projects include the development and implementation of the content strategy for a private personal health improvement site, and the content development and community engagement strategy for a software company’s customer support community. In 2011, she began studying for a master’s degree in information science at the University of Tennessee. Her true interests lie in the study of information, how we organize it externally and internally, and how we can best channel the fantastic amounts of information available today into useful intelligence.

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Marcia Zeng, Ph.D.

Professor in Library and Information Science

mzeng@kent.edu

User Experience Design

Marsha’s major research interests include knowledge organization systems (taxonomy, thesaurus, ontology, etc), Linked Data, metadata and markup languages, database quality control, multilingual and multi-culture information processing, and digital libraries for cultural objects. Her scholarly publications consist of more than 80 papers and five books, as well as about 200 national and international conference presentations, invited lectures and keynote speeches. She was also Director-at-large of the Association for Information Science and Technology (ASIS&T) 2010-2013. She currently serves on the Dublin Core Metadata Initiative (DCMI) inaugural Advisory Board Chair.

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Paul Sherman, Ph.D.

Part-time Faculty

psherma4@kent.edu

User Experience Design

Paul Sherman is founder and principal consultant at ShermanUX. He has worked in the field of usability and user-centered design for the past 15 years. Previously, he was the Senior Director of User-Centered Design at Sage Software in Atlanta, Georgia, where he led efforts to redesign the UI and improve the overall customer experience of the Peachtree Accounting desktop application and ePeachtree web-based app.

He served as a senior lecturer for more than three years at the University of Texas at Dallas, where he taught a three-course sequence in Human Computer Interaction for the Applied Cognition and Neuroscience graduate program.

Sherman earned his doctorate in human factors psychology from the University of Texas at Austin. His research focused on how pilots’ use of computers and automated systems on the flight deck affects their individual and team performance. He obtained his master of education from Rutgers Graduate School of Education and his bachelor of arts in English from Rutgers University.

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Stacy Surla, M.A.

Part-Time Faculty

ssurla@kent.edu

User Experience Design

Stacy is currently User Experience Team Lead / Senior Information Architect. She has over 20 years experience in managing project teams and delivering enterprise-focused user experience services for web applications and websites in the non-profit and government arenas. Her specialties include user centered design, user research, information architecture, e-government, web strategy, metadata and taxonomy development, Web 2.0, mobile web, content management systems, and Section 508 compliance. Ms. Surla is on the Editorial Board of the Journal of Information Architecture and was twice elected to the Board of Directors of the IA Institute. Her publications include a chapter in “Making Library Web Sites Usable: A LITA Guide,” articles in the ASIST Bulletin, and regular blog posts. She has made numerous public speaking, TV, and radio appearances on a range of user experience and technical topics.

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Valerie Kelly, M.S., M.A.

Part-Time Faculty; Director, Online Learning Kent State University

vkelly@kent.edu

User Experience Design

Valerie Kelly is Director of Online Learning at Kent State University and leads a team of 15 Instructional Designers and Educational Technologists. She holds a Master of Science in Information Architecture and Knowledge Management and a Master of Arts in Journalism and Mass Communication.

She has spent the last decade working in higher education in multimedia development and instructional design. Prior to that, she worked in industry as a software help system designer, technical writer, and as a web developer.